QuickBooks Crashing? Email Down? Can't Wait Till Tomorrow?

    Get a free problem-solving session—no credit card, no sales pitch, no waiting. Just real help from someone who actually understands accounting firms.

    No credit card • No commitment • Just real help

    Schedule a consultation

    Get Help Right Now

    Got an IT problem? We'll fix it for free. See how we work before committing to anything. Most accounting firms know after one fix whether we're the right fit.

    Email Us

    contact@itsidekick.co

    Average response time: Under 4 hours during business hours

    Support Hours

    Monday - Friday: 8 AM - 4 PM EST

    24/7 emergency email support (additional fees apply)

    How This Works

    Simple, honest, and completely risk-free

    Step 1

    Tell Us What's Broken

    QuickBooks crashing? Email won't send? Printer acting up? Whatever it is, just describe the problem. No forms, no hoops to jump through.

    Step 2

    We Fix It (For Free)

    We'll guide you through the fix step-by-step. Most issues resolved in one session. No charge. No commitment. No catch.

    Step 3

    Decide If We're a Good Fit

    After we solve your problem, we'll explain how ongoing support works. You decide if you want to continue. No pressure, no sales pitch.

    Step 4

    Choose Your Payment Schedule (If You Want)

    Like working with us? Choose from: month-to-month ($250/user), annual contract paid monthly ($175/user), quarterly ($165/user), or yearly prepaid ($155/user for best savings). Not for you? No hard feelings—you got a free fix.

    Seriously, it's free:

    No credit card. No obligation. No bait-and-switch. We'd rather earn your business by actually fixing your problem than trapping you with fine print.

    Common Questions

    Got questions? Here are the answers.

    What if we're already using another IT provider?

    No problem. We can work alongside them during transition or take over completely. We'll handle all the handoff and documentation so nothing falls through the cracks.

    How do you handle emergencies outside business hours?

    Tag your email with EMERGENCY for 24/7 support. After-hours help is $225 for the first hour, then $185/hr after that. Our monitoring systems also catch problems proactively—often before you even notice them.

    What happens during tax season?

    We respond in 4 hours or less during business hours, with same-day resolution for most issues. That's fast enough to keep you billing clients instead of fixing tech problems.

    Ready to Get Help?

    First session is free. No charge, no commitment, no sales pitch.
    Most people know after the first fix if we're a good fit.

    Real problem • Real fix • Right now

    Schedule a consultation