IT Sidekick.
Vol. 01 — The Growth Issue
Community collaboration
Justice, Not Charity

Security is a fundamental right,
not a luxury.

IT Sidekick commits 10-15% of capacity to pro bono work for marginalized communities. Same quality as premium clients, funded by our justice commitment.

This Is Not Charity

It's justice. Security should be accessible to everyone, regardless of budget.

10-15%

of Capacity

Committed to pro bono work, built into our business model

Same

Quality

Pro bono clients receive identical service as premium clients

Justice

Focused

Targeting underserved communities and systemic gaps

Core Principles

verified

Dignity Through Clarity

Recipients are partners, not beneficiaries

security

Security as a Fundamental Right

Essential infrastructure, not "nice to have"

balance

Justice-Focused

Targeting underserved populations and systemic gaps

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Non-Negotiable Commitment

Built into business model, not add-on

Who Qualifies

Eligible Organizations

Registered nonprofits/NGOs with charitable status
K-12 educational programs
Social justice organizations
Organizations serving digitally marginalized populations
Community organizations with limited IT resources
Organizations with annual budget under $100,000

Priority Criteria

40%

Direct service to underserved communities

Healthcare access, mental health services, employment programs, financial assistance, housing/shelter, immigration/refugee support, LGBTQ+ services, disability advocacy

30%

Digitally marginalized populations

Organizations bridging digital divide, digital literacy programs, technology access initiatives

20%

Social justice focus

Racial equity organizations, indigenous rights, climate justice, prison reform, reproductive justice, voting rights

10%

Organizational constraints

No dedicated IT staff, critical cybersecurity vulnerabilities, urgent security incidents or compliance needs

Excluded Organizations

  • Religious organizations (unless secular mission)
  • Political campaigns or partisan organizations
  • Organizations with conflicting values (discrimination, hate speech)

Services Offered

Full-Scope Services

Same scope as premium clients:

  • Managed IT services (monitoring, maintenance, patching)
  • Cybersecurity risk assessments and remediation
  • Security awareness training
  • Email security (SPF, DKIM, DMARC)
  • Web security (HTTPS/TLS hardening)
  • Cloud security (Azure, AWS, Google Cloud)
  • Incident response and recovery
  • Data backup and disaster recovery planning

Limited-Scope Services

Special projects:

  • One-time security audits
  • Migration planning and support
  • Compliance preparation (GDPR, SOC 2, HIPAA)
  • Technology strategy consulting
  • IT infrastructure assessments

Community Education (Open to All)

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Free cybersecurity fundamentals presentation (90 minutes)

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Quarterly webinars on emerging threats

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Resource guides and documentation

Application Process

Quarterly intakes: January, April, July, October

calendar_today Next intake: April 2026
1

Initial Screening

Complete online application form (30-40 minutes). Includes eligibility quiz and basic information about your organization.

2

Documentation Review

Submit cover letter, mission, proof of nonprofit status, budget, and security needs. Our team reviews within 2 weeks of deadline.

3

Scoring & Interview

Top 30% of applicants advance to 30-minute interview. We discuss mission, needs, expectations, and fit.

4

Selection & Notification

All applicants receive response within 2 weeks of deadline. Selected: Onboarding packet. Waitlisted: Position and estimated timeline.

Applications open 2 weeks before intake deadline

How We Select Partners

We use a transparent scoring system (0-100 points) to evaluate all applications.

40 / 100 points

Alignment with Priority Criteria

Service to underserved communities, digitally marginalized populations, social justice focus, organizational constraints

20 / 100 points

Impact Potential

Lives affected, community reach, geographic scope

15 / 100 points

Urgency of Security Needs

Critical vulnerabilities, recent incidents, compliance deadlines

15 / 100 points

Capacity to Benefit

Team readiness, existing technology infrastructure, leadership commitment

10 / 100 points

Organizational Readiness

Clear documentation, defined security needs, responsive communication

Transparency & Fairness

  • Blind scoring of applications (organization names removed during initial review)
  • Clear documentation of decisions
  • Appeals process for rejected applications
  • Publicly documented criteria and scoring rubric

Frequently Asked Questions

Is this free consulting?

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We don't call it "free" or "charity." It's a partnership where you receive the same professional service as our premium clients, funded by our commitment to justice. Your invoice is $0, but we expect the same level of professionalism and partnership as any client relationship.

What's the catch?

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No catch. Security is a fundamental right. Our premium clients pay a premium (10-15% above market) precisely because they believe in funding this work. Your success is our success—we're in this together.

How long is the waitlist?

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Waitlist times vary based on capacity. We do quarterly intakes (January, April, July, October). Typical wait time: 2-4 months. We'll give you an estimated timeline when you apply.

Will I get less attention than paying clients?

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Absolutely not. You receive the same quality of service, the same tools, the same standards. The only difference is that your invoice is $0. We schedule pro bono work intentionally so it's never an afterthought.

Can I reapply after our engagement ends?

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Yes, after a 1-year gap. Our goal is to build your capacity, not create dependency. We want you to be self-sufficient, but we're here if you need support in the future.

What if I don't meet the budget criteria?

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We're flexible, especially for organizations serving particularly vulnerable communities. If you're close to the threshold, apply anyway and explain your situation in your cover letter.

Ready to partner?

Start your application. We'll review it with care and respond within 2 weeks of the deadline.

Next intake: April 2026