Terms of Service

    Last Updated: January 2025

    Important: These terms govern use of the IT Sidekick website only.

    Our IT services are provided under separate service agreements that will be discussed during your consultation and onboarding process. These website terms do not create a service relationship or obligation to provide IT services.

    1. Acceptance of Terms

    By accessing and using the IT Sidekick website (itsidekick.co), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

    2. Website Use License

    We grant you a limited, non-exclusive, non-transferable license to access and use our website for legitimate business purposes. You agree not to:

    • Use automated systems (bots, scrapers) to access or collect data from the website
    • Attempt to gain unauthorized access to our systems or networks
    • Interfere with or disrupt the website's functionality
    • Use the website for any illegal or unauthorized purpose
    • Transmit viruses, malware, or other harmful code
    • Impersonate IT Sidekick or misrepresent your affiliation with us

    3. Intellectual Property

    All content on this website, including text, graphics, logos, images, and software, is the property of IT Sidekick and is protected by copyright, trademark, and other intellectual property laws.

    You may not reproduce, distribute, modify, or create derivative works from our website content without express written permission.

    4. User Content

    By submitting information through our contact forms or consultation requests, you grant IT Sidekick permission to use this information to respond to your inquiry and provide relevant information about our services. We will handle your information in accordance with our Privacy Policy.

    5. Website Availability

    We strive to maintain website availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of the website at any time without notice. We are not liable for any website downtime or technical issues.

    6. Information Accuracy

    The information on this website is provided for general informational purposes and does not constitute professional IT advice or create a client relationship. While we strive for accuracy, we make no warranties about the completeness, reliability, or accuracy of website content. Specific IT recommendations will be provided through our formal service agreements.

    7. Disclaimers and Warranties

    THE WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

    • Warranties of merchantability or fitness for a particular purpose
    • Warranties that the website will be error-free or uninterrupted
    • Warranties regarding the accuracy or reliability of information

    8. Limitation of Liability

    TO THE FULLEST EXTENT PERMITTED BY LAW, IT SIDEKICK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

    9. External Links

    Our website may contain links to third-party websites (such as consultation scheduling platforms). These links are provided for convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of external sites.

    10. Governing Law and Disputes

    These Terms of Service are governed by the laws of [Your State/Country]. Any disputes arising from website use shall be resolved through binding arbitration or in the courts of [Your Jurisdiction].

    11. Changes to Terms

    We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after changes constitutes acceptance of the updated terms.

    12. Severability

    If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

    13. Contact Information

    If you have questions about these Terms of Service, please contact us through our Contact page.