We Built This Because
    We Saw the Problem

    Accounting firms stuck with IT providers who don't understand tax season.
    We decided to build something better.

    What We Kept Hearing

    (The same frustrations, over and over)

    "My IT guy takes 3 days to respond during tax season"

    Generic IT providers don't understand why April 14th is different. They treat your QuickBooks emergency like any other ticket. You're working 70-hour weeks, and IT says they'll "get back to you when they can."

    "I had to turn down a $50K project because I don't have IT support"

    Client needs system integration or data extraction from an unfamiliar platform. You want to say yes, but you don't have technical backup. So you leave money on the table.

    "I'm the accountant AND the tech support person"

    Solo practitioners and small firm owners become the default IT person. Password resets, printer issues, software crashes. You became an accountant to help clients, not troubleshoot technology.

    "Break-fix billing means I avoid calling for help"

    Paying $150-250/hr for every incident creates perverse incentives. You wait until small problems become disasters. And when the bill comes, it's always more hours than you expected.

    How We Actually Work

    Not just different features. A different approach.

    100% Focused on Accounting Firms

    We're not trying to be everything to everyone. We only work with accounting and financial services firms.

    That means we understand why QuickBooks is mission-critical, why tax season is different, and why compliance actually matters. Not generic SMB support pretending to understand your world.

    4-Hour Response During Business Hours

    Not "we'll get back to you tomorrow." Not "submit a ticket and wait."

    You get a response in 4 hours or less during business hours (8 AM - 4 PM EST). Same-day resolution for most issues. Because when you can't access QuickBooks on April 12th, "tomorrow" doesn't work.

    We Help You Win More Business

    Client needs system integration work? Data extraction from an unfamiliar platform? We join the call.

    We act as your IT department, so you can confidently say "yes" to profitable projects involving technical complexity. You win more business. Your clients get better service. We handle the technical work.

    3-Person Team, Not One Overworked Guy

    You're not dependent on one person who might be on vacation when you need help.

    Our 3-person team provides coverage, depth, and redundancy. When you call, you talk to someone who actually knows your setup—not a rotating cast of strangers reading from scripts.

    Stop Turning Down
    Profitable Projects

    One of the most common issues we saw: accountants saying "no" to clients because projects involved system integrations or technical work they weren't comfortable with.

    Now our clients confidently take on projects involving data extraction, system migrations, or integration work—because we join the client calls as their IT department. You win more business, your clients get better service, and we handle the complexity.

    Built by Someone Who
    Actually Gets It

    Led by Jacob Lindqvist

    8 years running IT for a 70-person accounting firm

    Our team brings years of experience supporting accounting firms. We've handled hundreds of tax seasons, countless QuickBooks emergencies, complex system integrations—and we understand the unique pressures and compliance requirements you face.

    We're not a massive corporation with hundreds of technicians rotating through your account. We're a dedicated 3-person team that gets to know your firm, your workflows, and your pain points.

    We work 100% remotely, which means we respond faster—no drive time, just immediate screen sharing and problem-solving. Available during your business hours (8 AM - 4 PM EST) with automated monitoring watching your systems 24/7.

    And when you need us on a client call to discuss technical requirements or project feasibility? We're there—acting as your IT department so you can confidently win the work.

    What We Believe

    Technology should be invisible. Your systems should work so seamlessly that you forget about them. When you're thinking about IT, something's wrong.

    IT shouldn't be a barrier to growth. You shouldn't turn down profitable work because you lack technical expertise. We bridge that gap so you can confidently take on any project.

    Fast response beats fancy features. During tax season, you need help in 4 hours, not a presentation about "enterprise-grade infrastructure optimization."

    Predictable pricing builds trust. No surprise bills. No hidden charges. You know exactly what you're paying each month, whether you submit 1 ticket or 100.

    Your success is our success. We measure our value by how seamlessly your technology works and how much time you save. When your systems run smoothly and you're winning more clients, we're doing our job right.

    The Difference

    Traditional IT Providers

    → Serve all types of businesses (retail, healthcare, manufacturing...)

    → "We'll get back to you tomorrow"

    → $150-250/hr × unpredictable hours

    → You're on your own for client projects

    → Rotating technicians who don't know your setup

    IT Sidekick

    → 100% focused on accounting firms

    → 4-hour response guarantee during business hours

    → $155-250/user/month (pick your payment schedule)

    → We join client calls as your IT department

    → Dedicated 3-person team that knows your firm

    Try Us. For Free.

    Got an IT problem right now? Let us fix it. No charge, no commitment, no sales pitch.
    Most people know after the first fix if we're a good fit.

    No credit card • No sales pitch • Just a real fix

    Schedule a consultation